At Powkey, your privacy is of the utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you purchase products like lawn mowers, riding mowers, garden pumps, or home tools from our store. By shopping with us, you consent to the practices described below.

Section 1 – What Information Do We Collect?

When you purchase products from Powkey, we collect the following personal information that you provide:

  • Name
  • Address
  • Email address

As you browse our store, we automatically receive your computer’s Internet Protocol (IP) address, which helps us understand your browser and operating system to improve your shopping experience for backyard products.

Email Marketing (if applicable): With your permission, we may send you emails about our products, new lawn care solutions, and updates about the store.

Section 2 – Consent

How Do You Obtain My Consent?

When you provide personal information to complete a transaction, verify your payment, place an order, arrange delivery, or process a return for products like riding mowers or garden pumps, we collect and use it solely for those purposes. For additional uses, such as marketing, we will ask for your explicit consent or provide an opt-out option.

How Do I Withdraw My Consent?

You may withdraw your consent for us to contact you or use your information at any time by contacting us at:

Phone: +1 (302) 495-3741
Email: team@powkey.tech

Section 3 – Disclosure

We may disclose your personal information if required by law or if you violate our Terms of Service. Rest assured, your data remains secure and is only shared when legally necessary.

Section 4 – Payment

When you make a purchase, our payment gateway, secured by WordPress, ensures that your payment information is safely stored. All data is encrypted using the Payment Card Industry Data Security Standard (PCI-DSS). Transaction details are retained only until the purchase of your lawn mower or home tool is completed, after which it is deleted. All payment gateways we use comply with PCI-DSS standards for the secure handling of your payment data.

Section 5 – Third-Party Services

Third-party providers, like payment processors, collect and use your data only as necessary to provide services for us. These providers have their own privacy policies, which we encourage you to review.

Some providers may be located in different jurisdictions, meaning your data could be subject to the local laws of that jurisdiction. For example, if your transaction is processed in the U.S. and you’re in Canada, your data may be subject to U.S. laws, including the Patriot Act.

Once you leave our website or are redirected to a third-party site, this Privacy Policy no longer applies.

Section 6 – Security

We take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Payment data for products like lawn mowers or home tools is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of transmission or storage is 100% secure, we adhere to industry standards and PCI-DSS requirements.

Section 7 – Cookies

We use the following cookies to enhance your shopping experience:

  • _session_id: Unique token, session-based, stores session information (e.g., referrer, landing page).
  • _wordpress_visit: No data is held, persists for 30 minutes, tracks visits for internal stats.
  • _wordpress_uniq: No data is held, expires midnight the next day, counts unique store visits.
  • cart: Unique token, persists for weeks, tracks your cart contents.
  • _secure_session_id: Unique token, session-based, ensures secure sessions.
  • storefront_digest: Unique token, indefinite, verifies access if the store is password-protected.

You can opt out of cookies if you wish.

Section 8 – Age of Consent

By using our site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.

Section 9 – Changes to This Privacy Policy

We may update this Privacy Policy at any time, so please review it regularly. Changes take effect immediately upon posting. If we make significant changes, we will notify you to clarify what information we collect, how we use it, and under what circumstances we may disclose it.

If Powkey is acquired or merged with another entity, your information may be transferred to the new owners to continue providing you with our products.

Questions and Contact Information

For questions, concerns, or to access your personal information, you can contact our customer support team anytime:

Phone: +1 (302) 495-3741

Email: team@powkey.tech

Mailing Address: 800 Capitol St, Houston, TX 77002, USA